COVID-19 and your appointments at WLC
Dear Valued Client,
As the news surrounding COVID-19 (the disease caused by the coronavirus) evolves, the main priorities of Wellness Lab & Clinics remain the same: Walking with individuals and couples to restore hope & healing.
There is a lot of information out there about COVID-19 and/or the coronavirus. Wellness Lab & Clinics does not take the position of providing medical advice; therefore, to educate yourself, please visit the following links:
Oregon Health Authority
https://www.oregon.gov/oha/ph/pages/index.aspx
Center for Disease Control (CDC)
World Health Organization (WHO)
How Wellness Lab & Clinics is adapting
Due to recent events and increasing concerns about COVID-19, please remember, telehealth sessions are a healthy alternative to an office visit. Please factor in your understanding of your unique health needs and the needs of your loved ones when deciding whether to pursue office versus telehealth visits.
Additional precautionary measures Wellness Lab & Clinics is taking for the office:
After each session, your clinician is spraying the office with disinfecting spray for soft surfaces
After each session, your clinician is wiping hard surfaces with disinfecting wipes (including the office door handle)
Disinfecting wipes, disinfecting spray, and hand sanitizer is available to each client to use in office
Restrooms have disinfecting hand soap and paper towels available for use
All staff is following the 20 second guideline for hand washing
Since the office of Wellness Lab & Clinics is in a co-working space, if you have questions about how the communal space is cleaned, feel free to ask.
What Wellness Lab & Clinics is asking of clients
If you are doing any domestic or international travel—inform your clinician
Based on the safety level of your destination, you may be asked to not come to your appointments in person and transition to online sessions for two weeks.
If anyone in your close circle of friends, family, colleagues, or neighbors have traveled domestically or internationally—inform your clinician
Based on the safety level of the destination, you may be asked to not come to your appointments in person and transition to online sessions for two weeks.
If, at any point, there is a quarantine impacting your clinician, the office of Wellness Lab & Clinics, and/or your neighborhood, all visits will occur online.
For those unwilling to meet online in these time-limited circumstances, the cancellation policy will apply.
How to manage the stress of COVID-19
Step back from social media and news outlets
Use the opportunity in session to speak to your clinician about the balance between productive versus unproductive worry
Speak to your medical provider about ways to manage your personal risk
Typically, fewer individuals ride the first or last car on public transit which may help minimize risk
Balance the use of hand sanitizer with the use of lotion, disinfecting wipes, and disinfecting spray to minimize pain and dryness in hands
A really helpful infographic about the realities of coronavirus can be found here:
In closing
There is no right or wrong way to feel about COVID-19. If you have a low level of concern, you are not under-reacting; and, if you are concerned and taking precautions and/or cancelling travel, you are not overreacting. If at any point between sessions you notice a level of fear or anxiety that is concerning to you or difficult to manage, please reach out through the client portal or by phone.
With Kindness,
Cathi Stegall, MSW, LCSW
Chief Clinical Officer, Primary Therapist